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Help
Plans and billing
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Plans and billing
Plans, the trial, prices, invoices and cancelling.
11 articles
Plans and what they include
music
24
has five plans: Free, Artist, Pro, Manager and Label. Here is every limit, side by side.
The 7-day trial
Every new account gets 7 days of the Pro plan, with no card. Then it moves to Free.
Prices, yearly billing and currency
Artist costs $19 and Pro $39 a month in USD. Manager starts at $69 and Label at $249. A year costs 10 months.
Upgrade, downgrade or switch billing period
Change your plan in Settings → Subscription → View plans. A first plan opens Stripe checkout; a change to a running plan opens a Stripe confirm screen.
Cancel your plan
Cancel a web plan in Settings → Subscription → Manage Subscription. You keep the plan until the end of the period you paid for.
Refunds
Paid web plans have a 30-day money-back guarantee from the first charge. App Store and Google Play purchases are refunded by Apple and Google.
Invoices and receipts
Stripe emails a receipt for every web charge. Find your invoices in Settings → Subscription → Manage Subscription.
Buy and manage a plan in the apps
Buy Artist or Pro in the iPhone or Android app through the App Store or Google Play, and manage it in the store. Manager and Label are sold on the web.
A payment failed
Update your card in Settings → Subscription → Manage Subscription. For a store plan, fix the payment method in the App Store or Google Play.
What changes when the trial ends or you downgrade
The limits of the lower plan apply at once. Your published pages stay live and nothing is deleted.
Billing when you are a team member
The workspace owner chooses and pays for the plan. As a member you see the plan but cannot change it.
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