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Account, privacy and safety
Email, sign-out, deletion and your data.
10 articles
Change your email addressChange the email address you sign in with in Settings, Account. You confirm the new address with a 6-digit code.Sign out of every deviceWhen you sign out of music24 on one device, every session of your account ends, on every device.Delete your accountDelete your music24 account in Settings, Account, Danger zone. It happens at once and cannot be undone. Cancel an App Store or Google Play subscription first.What deletion removes and what it keepsDeleting your account removes your sign-in, pages, artists and connected accounts at once. A few records stay, without your email address.Is music24 safe to use?How music24 protects your sign-in, your connected accounts and your data, stated as plain facts.What data music24 storesThe personal data music24 keeps about you and your fans, why we keep it, and who is responsible for it.How we protect your connected accountsWhat music24 keeps when you connect Spotify for Artists, Deezer for Creators, YouTube or a social account, how it is encrypted, and how Disconnect deletes it.Keep your API tokens safeAn API token acts as you in your music24 workspace. Store it like a password and revoke it in Settings, API, the moment it leaks.Analytics, session replay and cookiesWhich analytics and error tools music24.com, the web app and the music24 apps use, and what they record about you.Your data rights (GDPR)How to see, correct, export or delete your music24 data, and how to object to how we use it.Still need help?
A person reads every message and replies to the address you write from.