In this section11 articles
What changes when the trial ends or you downgrade
The limits of the lower plan apply at once. Your published pages stay live and nothing is deleted.
When the trial ends, or a paid plan ends or moves to a cheaper one, the limits of the new plan apply at once. Nothing is deleted. Upgrade again and the higher limits come back.
Your SmartLink and pre-save pages
- Pages you published stay live, also when you have more than Free allows.
- On Free you can publish a new page only while fewer than 3 are live. Unpublish a page to make room.
- On Free the link preview image that shows when you share a page carries the music24 watermark. The "Made with music24" footer shows on every plan.
- A custom domain needs Pro, Manager or Label. On a lower plan it pauses until you upgrade again.
Your artists, follows and data
- Artists and follows you already have stay. You cannot add a new artist or follow until you are under the limit of the new plan. On a team plan with fewer paid artists, the extra artists turn read only: their links and assets stay, but you cannot make new kits, posts or videos for them.
- Charts show only the history the new plan allows. Free shows 7 days of playlist data and 7 days of Spotify for Artists and Deezer data.
- Browse credits, scheduled posts, video credits and AI insights drop to the numbers of the new plan. Free has 5 browse credits a day and 10 scheduled posts a month. New images and videos on Free are previews with a watermark. The assets you made before stay as they are.
- Features of a higher plan, such as geo filters, CSV export or the API, lock until you upgrade again.
Reports and alerts
Free gets the weekly digest. The daily report, playlist-add alerts and mover alerts need a paid plan.
Questions
Do my pages go offline if I downgrade?
No. Pages you published stay live. On Free their link preview image carries the music24 watermark, and a custom domain pauses until you upgrade again.
Does music24 delete my data on the Free plan?
No. A downgrade deletes nothing. You see less history and can add less, and everything comes back when you upgrade.
I promote more songs than Free allows. What happens?
Free promotes 1 song at a time. Your newest song stays in promotion. The other songs stay with their kits and links, read only. Scheduled posts above the Free limit turn into drafts: the first 10 on your first channel still go out. Upgrade to promote more songs.